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How to fix E5 Error in your dishwasher: a step-by-step guide 

If your dishwasher is displaying an E5 error code, it typically indicates a water drainage issue. This can be frustrating, but the good news is that you can often resolve the problem yourself with a little troubleshooting. In this post, we’ll explain what the E5 error means and walk you through the steps to fix it. 

What does the E5 Error code mean? 

The E5 error code in dishwashers generally signals that the machine is having trouble draining water. This can happen due to several reasons, such as a clogged drain hose, a blocked filter, or a malfunctioning drain pump. 

Steps to fix the E5 Error code: 

 1. Turn off and unplug the dishwasher 

   – Safety first: before you start any troubleshooting, ensure the dishwasher is turned off and unplugged from the electrical outlet. This will prevent any accidental electrical shocks. 

 2. Check the drain hose 

   – Locate the hose: find the dishwasher’s drain hose, which is usually located at the back of the appliance. 

   – Inspect for kinks: make sure the hose is not bent or kinked, as this can restrict water flow. 

   – Clear blockages: disconnect the hose and check for any blockages. If you find any debris, clear it out and reconnect the hose securely. 

3. Clean the dishwasher filter 

   – Access the filter: open the dishwasher door and locate the filter, usually at the bottom of the dishwasher tub. 

   – Remove and clean: take out the filter and rinse it under warm water to remove food particles and debris. Use a soft brush to scrub away any stubborn residue. 

   – Reinstall: place the clean filter back into the dishwasher. 

4. Inspect the drain pump 

   – Locate the pump: the drain pump is typically located at the bottom of the dishwasher. 

   – Check for obstructions: remove any visible debris or foreign objects that may be blocking the pump. 

   – Test the pump: if you have access to a multimeter, you can test the pump’s motor for continuity to ensure it’s functioning correctly. If the pump is faulty, it may need to be replaced. 

5. Run a test cycle 

   – Power on: plug the dishwasher back in and turn it on. 

   – Run an empty cycle: start a short cycle without any dishes to see if the E5 error code reappears. 

   – Check for issues: listen for unusual noises and observe if the dishwasher drains properly. 

6. Reset the dishwasher 

   – Resetting: if the error persists after checking the hose, filter, and pump, try resetting the dishwasher. You can do this by unplugging it or turning off the circuit breaker for a few minutes and then turning it back on. 

To avoid future E5 errors, consider these preventive measures: 

– Regular maintenance: clean the filters and drain hose regularly to prevent clogs. 

-Proper loading: ensure that dishes are loaded correctly and that no large food particles enter the dishwasher. 

– Use the right detergent: always use dishwasher-safe detergent and avoid using excessive amounts that could cause residue buildup. 

When to call a professional? 

If you’ve followed all the steps above and the E5 error code still appears, or if you find that the drain pump is faulty and you’re not comfortable replacing it yourself, don’t hesitate to call us at (647)-847-8774

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