Samsung washer error UB – Unbalanced load detection

Is your Samsung washing machine displaying the UB error code? This means your washer detects an unbalanced load, which can cause excessive vibrations or prevent the drum from spinning properly.

_{Common causes of the UB error}

• Overloaded or unevenly distributed load 

If clothes are clumped together, the washer cannot spin correctly.

• Worn or loose suspension rods

Damaged rods cause instability, leading to imbalance errors.

• Faulty hall sensor 

This sensor detects drum speed. If malfunctioning, it may incorrectly flag an unbalanced load.

• Drum bearing or shock absorber issues 

A faulty drum bearing or worn-out shocks can increase drum instability.

_{How to fix the UB error}

1. Rebalance the load 

 Open the washer, redistribute clothes evenly, and try again.

2. Check suspension rods

Inspect for wear and replace if needed.

3. Test the hall sensor

Use a multimeter to check continuity and replace if faulty.

4. Inspect shock absorbers

If excessive shaking occurs, consider replacing shocks.

Pro tip

Avoid washing bulky items alone (e.g., blankets or rugs). Always pair large items with smaller ones to maintain balance.

Need expert repair? Call Star Appliance Repair at tel:+1(647)8478774 today!