This is a very common and frustrating issue. It often points to a clogged or faulty drain pump, an obstructed drain hose (e.g., by a sock or lint buildup), or a malfunction in the washer’s control board that prevents the drain cycle from activating. The result is a tub full of dirty, stagnant water.

If your LG washer fills with water but the drum doesn’t agitate or spin, or if clothes come out soaking wet after the cycle, it indicates a problem with the spin cycle. Common causes include a faulty drive motor (especially LG’s Direct Drive motor), a broken drive belt (for belt-driven models), a malfunctioning door lock mechanism, or an issue with the control board or motor control.

Water leaks can originate from numerous sources, including a loose or damaged water inlet hose, a faulty water inlet valve (allowing water to flow even when it shouldn’t), a compromised drain pump, a torn tub seal, or a crack in the wash tub itself. We meticulously trace the source of the leak and provide a lasting repair.

While washing machines produce some operational sounds, excessive grinding, banging, rattling, squealing, or thumping noises often indicate worn or faulty components. This could be due to worn-out drum bearings (a major repair), objects trapped in the drain pump, a failing drive motor, or an unbalanced load that the machine cannot compensate for.

If your LG washer is completely unresponsive – no lights, no display, no response to button presses – the problem is electrical. Common causes include a tripped household circuit breaker, a faulty door lock mechanism (which must engage for the washer to start), or a defective main control board. We safely test all electrical pathways to diagnose the power issue.

If your LG washer abruptly stops washing, rinsing, or spinning before completing the cycle, it can be caused by an unbalanced load (which the machine attempts to correct by stopping and redistributing), a faulty door lock switch, a water supply or drain issue, or an intermittent problem with the main control board.

Modern LG washing machines utilize sophisticated self-diagnostic systems that often display specific error codes on their digital displays to alert you to internal malfunctions. These codes are invaluable for rapid diagnosis. Please refer to our detailed section below on common LG washing machine error codes and how our experts resolve them.

This can indicate issues with water temperature (faulty heater or thermistor), incorrect water levels (pressure sensor), problems with agitation/tumbling (motor), or excessive suds preventing proper wash action.