Washer Error Code E13 – What It Means and How to Fix It

If your washing machine suddenly stops and displays Error Code E13, don’t panic — this issue is quite common and can often be solved without replacing the entire unit. Let’s go through what this code means, why it happens, and how to fix it.

What Does Error Code E13 Mean?

In most washing machines, E13 indicates a drainage problem. This means that your washer cannot properly drain the water after a wash or rinse cycle. The cause is often a clogged filter, blocked hose, or a faulty drain pump.

Possible Causes of E13 Error
1. Clogged drain filter – Lint, coins, or small clothing items can block the filter and prevent water from draining.
2. Kinked or blocked drain hose – If the hose is twisted or obstructed, water can’t flow out properly.
3. Malfunctioning drain pump – The pump could be jammed or damaged.
4. Electrical or sensor issue – In rare cases, the control board may misread signals from the drainage system.

How to Fix the Error

Step 1: Turn off and unplug your washer.
Safety first! Always disconnect your appliance from power before checking or cleaning parts.

Step 2: Clean the drain filter.
Open the filter cover at the bottom of the machine. Place a towel underneath, remove the cap, and clean out any debris.

Step 3: Inspect the drain hose.
Make sure it isn’t bent, frozen, or clogged. Detach the hose and flush it with warm water if needed.

Step 4: Restart your washer.
Plug it back in, start a short cycle, and check if the error reappears.

If the error code comes back after these steps, your washer may need professional service. The drain pump or control board might require repair or replacement.

Need expert repair? Call Star Appliance Repair at (647)-847-8774 today!