Samsung microwave Error E11 – Shorted keypad

The E11 error on Samsung microwaves means the keypad has shorted or a button is stuck. Here’s how to handle it:
1. Stuck buttons
Food particles or grease may stick behind the buttons, causing a short circuit.
Fix: Gently clean the keypad with a damp cloth. Avoid using harsh chemicals.
2. Damaged keypad
Worn-out components may stop the buttons from functioning correctly.
Fix: If cleaning doesn’t work, the keypad might need replacement.
3. Control board fault
Internal electronics could be sending incorrect signals.
Fix: Consult a technician to inspect and repair the control board.
Pro tip
Avoid pressing buttons with wet hands, as moisture can damage the keypad. For professional repairs, call Star Appliance Repair!
If you notice any issues with your appliances during this time, don’t hesitate to reach out to our team at Star Appliance Repair. We’re here to help you keep everything in working order!
You can call us at (647)-847-8774 to book an appointment.
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